Wednesday, November 14, 2012

The iPad Mini vs. the iPad Biggie

There's trouble in Pixeltown.

The reviewers, non-reviewers, and Mac pundits are embroiled in an intense debate: is the Apple iPad Mini better than the regular Apple iPad?

The iPad Mini is a perfect form-factor, they all agree. The iPad Biggie, the larger version with the retina display, is the perfect screen resolution. But is it better to wait for the Mini to get the screen of the Biggie? That, dear reader, is the question.

It's O.K. Take a deep breath, we'll get through this together.

Dave Winer, who has been covering the tech business since before devices began with the letter “i,” argued on Gizmodo that the Apple Mini is a failure - a travesty, if you will. He thinks that the screen, with its low resolution pixel density, signifies one thing: Apple's decline.

“I believe it's not only not a winner, but it signals a new Apple that's no longer beyond compare,” Mr. Winer wrote.

But others disagree. (Go figure.)

John Gruber , the author of the Apple blog Daring Fireball, unsurprisingly loves his iPad Mini more than chocolate cupcakes with sprinkles on top.

“I completely stand behind mine, and still have barely even used the iPad 4 I have on loan from Apple,” Mr. Gruber wrote. “In the meantime, we have to choose: big iPad with sharp retina display, or small iPad with a fuzzy one. I've gone small and fuzzy.”

So what do mere mortals decide in a debate worthy of Revenge of the Nerds?

I've used them both and I have to say, the iPad Mini, although fuzzier than the retina display variety, is incomparable to the larger iPad. Picking them both up together feels like picking up a feather and a dumbbell. And as any geek who hasn't been to the gym in a while knows, lighter is usually better.

I never felt like the original iPad was a portable device. Its size was too close to the Macbook Air to be different. Frankly, it was just too heavy to tote around.

The iPad Mi ni, which now fits in my jacket pockets, is the perfect size. Sure, it doesn't have a screen that allows me to zoom into see a grain of sand, or a pimple, but the weight and shape instantly negate that. 

I've gone warm and fuzzy, too.



Tuesday, November 13, 2012

Defier of Police and Storm, Tender of Residents\' Cats and Fish

Residents of the Osborne in Manhattan toasted the building's resident manager, John Coyne, center, on Monday. Mr. Coyne had sneaked back into the building to watch over things after the area was evacuated when a crane boom broke nearby.Yana Paskova for The New York Times Residents of the Osborne in Manhattan toasted the building's resident manager, John Coyne, center, on Monday. Mr. Coyne had sneaked back into the building to watch over things after the area was evacuated when a crane boom broke nearby.

It was billed as a welcome-home party for an apartment house diagonally across West 57th Street from Carnegie Hall that was evacuated as Hurricane Sandy flailed the city and the boom on a construction crane a few doors away tw isted and crumpled and dangled over the street.

But the gathering on Monday evening in the apartment building's lobby was really a surprise thank-you party for the resident manager, John Coyne, who had borrowed a ladder, scaled a wall and sneaked back inside when the streets in the neighborhood were still closed off. From somewhere inside the building, Mr. Coyne sent residents reassuring e-mails saying that it had survived the storm and that their cats had been fed. And their goldfish. And their hermit crabs.

For nearly a week, he kept evacuees “informed” and “hopeful of a quick return,” said the film critic Jeffrey Lyons, who lives in the building, the Osborne, at 205 West 57th Street, at the corner of Seventh Avenue.

Davida Deutsch, another longtime resident, called him the “captain of our ship.” Another resident, the novelist Elinor Lipman, said Mr. Coyne “was our lifeline” once residents were ordered to le ave the building and scattered - staying with friends, staying in hotels, staying in private clubs â€" until their block was reopened late on the night of Nov. 4.

“John answered the big questions, John answered the little questions” by cellphone and e-mail, Ms. Lipman said. And, she said, “He writes very well. I noticed.”

He provided more than a just-the-facts report on life in a largely empty building. On Oct. 31, he sent an e-mail that said, “Beginning to feel a little bit like Jack Nicholson in ‘The Shining.' Happy Halloween, alone in the Osborne!”

The Osborne and, at right, the crane that forced its evacuation.Yana Paskova for The New York Times The Osborne and, at right, the crane that forc ed its evacuation.

Of course no one sang “For He's a Jolly Good Fellow” in “The Shining,” as the Osborne residents did to Mr. Coyne on Monday evening. And the composer and lyricist Maury Yaston did not write a song about the Hotel Overlook and the snowstorm in “The Shining,” as he did about the Osborne, the hurricane and Mr. Coyne.

“A lot of resident managers think, ‘This is where I work,'” Mr. Coyne told the crowd. “You're my family.”

The damaged crane was above the 74-story skyscraper going up at 157 West 57th Street - so close that people in the Osborne heard the noise as it broke apart on the afternoon of Oct. 29, hours before the storm finally steamed across the New York area. But the winds on its leading edge were already gusting to 80 miles an hour, and Mr. Yaston's wife, Julianne, said she heard “this hideous sound, a sound I had no template for.”

“What it sounded like - I don't even know the word - was s creeching, or ripping,” she said.

It was the sound of the crane coming loose. “If you know the opera ‘Salome,'” said Naomi Graffman, who has lived in the Osborne since 1962, “the way the double basses play as they're starting to cut off John the Baptist's head - it sounded like that.”

Ms. Yaston described seeing pieces of metal from the crane tumbling past her window and slamming into the ground. “You could feel it” when they hit, she said.

Mr. Yaston said it was not long before word came to clear the building. “A firewoman with an ax came in and said: ‘Everyone out right now. Do not spend time gathering your things,'” he recalled.

The next day, West 57th Street was cordoned off, and Mr. Coyne said the police were not allowing anyone south of 59th Street. But he went to visit a friend at 240 Central Park South. He walked through the building and out its back entrance onto 58th Street. Then he walked down the block to the build ing at the southwest corner of 58th Street and Seventh Avenue - the building that backs up to the Osborne.

Mr. Coyne asked if he could borrow a ladder.

Sure, the superintendent there said.

Mr. Coyne put the ladder against a wall between the Osborne and the other building and climbed it.

At the party, another resident, Alison Macheras, had a question for Mr. Coyne: “How many times in our lifetime is this going to happen?”

He said, “I wish it hadn't happened in this one.”



Upper West Side Nanny Is Indicted on Murder Charges

Yoselyn Ortega

The nanny accused of fatally stabbing two children whom she cared for on the Upper West Side has been indicted on murder charges, according to court records released on Tuesday.

The nanny, Yoselyn Ortega, 50, remains hospitalized at NewYork-Presbyterian/Weill Cornell Medical Center. Her arraignment on murder charges is expected to take place via a video link to State Supreme Court in Manhattan, but has not been scheduled.

In the early evening of Oct. 25, the police have said, the children's mother, Marina Krim, returned home with her 3-year-old daughter to find her two other children - Lucia, 6, and Leo, 2 - dead of knife wounds in the bathtub.

As Ms. Krim walked into the bathroom, the police said, Ms. Ortega plunged a kitchen knife int o her own throat.

Ms. Ortega was intubated and unable to speak for more than a week. She eventually told detectives that she resented the family because they always told her what to do, a law enforcement official said last week.



Alternate Side Returns

It had to happen sooner or later. Alternate-side parking rules, which have been held in abeyance by storms, floods, downed trees, general destruction and a thorough reshuffling of municipal priorities since last month, will resume in most of New York City on Wednesday, the city's Transportation Department said.

But the rules will remain suspended indefinitely in the Rockaway peninsula and within the confines of Brooklyn Community Board 13, which includes Coney Island, Brighton Beach and Gravesend; and Brooklyn Community Board 15, which includes Sheepshead Bay and Manhattan and Gerritsen Beaches.



CareZone, an Anti-Facebook

Social media is about sharing ever more information about ourselves with an ever larger crowd. But some of the most valuable information, about things like health and children, needs to be kept close. Now there is a social too for that, too, and it comes from a well-known name in technology.

Jonathan Schwartz, the former chief executive of Sun Microsystems, is cofounder of CareZone, a service that enables families to organize care of their loved ones. CareZone provides secure storage of patient information like medical records and prescriptions, plus critical phone numbers and digitized documents associated with care, like insurance information. There is also a journal feature, for keeping notes on things patent conditions and future appointments.

“It's a biological reality that we are all going to take care of somebody,” says Mr. Schwartz, who oversaw the sale of Sun to Oracle in 2009. “You need a safe place to keep information about things like doctors , care and medicines. You need to be able to share that with your spouse, your immediate family and trusted neighbors.”

The service debuted last February with little notice, and while Mr. Schwartz would not say how many subscribers he has attracted, he says it is growing. On Tuesday, Mr. Schwartz added voice broadcast and calendar features designed to make it both more functional and more accessible to larger groups of people.

The calendar enables subscribers to assign tasks, like picking up medication or taking someone for an examination. The broadcast service enables messages of up to 10 minutes to be sent to the phones of up to 100 people at a time. Formerly a Web-based service, the company is adding a mobile application.

CareZone is not taking the usual social media route of targeted advertising, since the Health Insurance Portability and Accountability Act of 1996, or HIPAA, closely guards how closely medical information must be shared. “Advertisin g and HIPAA are oil and water,” Mr. Schwartz says, adding that CareZone will have an overt policy of “no ads, no data mining.”

It is an interesting reflection of changing times. During the early days of the Internet, Scott McNealy, Sun's cofounder and Mr. Schwartz's onetime mentor, was known for saying that “privacy is dead, get over it.” Now that we are under even more corporate surveillance, Mr. Schwartz calls privacy “something people will pay for. There is a lot of value in the data that only you have.”

The trick is to keep things private, but widen the circle of trust to include larger organizations that participate in care, and also pay. The new features are intended to make CareZone an attractive tool for home care workers, outpatient hospitals, and church groups trying to establish food and care services for a parishioner.

While the main application is free for up to five individuals under care, from January 1 it will cost $5 a month or $49 a year to use CareZone for five to 10 people. From 10 to 100 individuals, CareZone charges $25 a month. There may be additional charges for above 100 people. CareZone will also add other paid features, like charging for lots of data storage.He figures that professional caregivers will pay for the service because it will help them manage patients.

“My bet is that a year from now hospitals will be a revenue stream,” says Mr. Schwartz. “Pharmacies and hospitals are looking to communicate with you in a secure way.”



Battery Tunnel to Partly Reopen to Motorists at 4 P.M.

The Hugh L. Carey Brooklyn Battery Tunnel filled with seawater as the storm pounded ashore on Oct. 29.Andrew Burton/Getty Images The Hugh L. Carey Brooklyn Battery Tunnel filled with seawater as the storm pounded ashore on Oct. 29.

The Hugh L. Carey Brooklyn-Battery Tunnel, last of the city's major crossings to remain closed to motorists in the wake of Hurricane Sandy, will open one lane to general traffic at 4 p.m. today for rush-hour travelers, Gov. Andrew M. Cuomo said this afternoon.

On the nigh t of Oct. 29, the tunnel, which has no gates or plugs to block water at its entrances, simply filled up with the Hudson and East Rivers â€" nearly 100 million gallons worth â€" and carried their waters onto the streets of Brooklyn.

The tunnel, typically used by 50,000 vehicles a day, reopened to express buses on Monday. One of its tubes is open but the other will remain closed for weeks, Mr. Cuomo said.

Also on Tuesday, the city Department of Transportation announced that the Battery Park underpass at the bottom of Manhattan, which links the West Side Highway and the F.D.R. Drive on the island's east side, will reopen to all vehicles eastbound tomorrow morning and to buses westbound this afternoon.

A truck lay submerged at the entrance to the Battery Park unde   rpass on Oct. 31.Justin Lane/European Pressphoto Agency A truck lay submerged at the entrance to the Battery Park underpass on Oct. 31.


Wayward Boat, After 2 Weeks, Still Awaits Tow Off Road

A cabin cruiser was pushed onto land by Hurricane Sandy and it now sits in the middle of Cross Bay Boulevard in Broad Channel, Queens.Corey Kilgannon/The New York Times A cabin cruiser was pushed onto land by Hurricane Sandy and it now sits in the middle of Cross Bay Boulevard in Broad Channel, Queens.

The 30-foot cabin cruiser named the E-Z Goin was going pretty hard at the height of Hurricane Sandy, driven into the deeply flooded streets of Broad Channel, Queens, and sent ramming against a corner house.

“I figured it was a matter of time before it just rammed my windows in,” said the owner of the house, Mark Ott, 38, who was inside riding out the storm with his family. Mr. Ott managed to jump into the boat, get its engi nes started and run it aground near the median of Cross Bay Boulevard, where it has remained for two weeks.

“It's become a conversation piece,” said Mr. Ott, a bus mechanic for the Metropolitan Transportation Authority, who spray-painted a new name on the battered boat: the S.S. Minnow, after the wayward vessel on the popular television show “Gilligan's Island.”

“I figured it would lighten people's moods,” he said while surveying the boat from his front stoop on Monday night. “On the show, it was a three-hour tour, but I was only on board for about five minutes.”

Mr. Ott said he did not know who owned the boat, adding that it most likely broke free from a local dock or washed in from one of the nearby boatyards.

Another neighbor had scrawled a heartfelt message on the side of the boat directed at the city's Department of Sanitation, whose members have been hailed as heroes in the neighborhood for their a ggressive cleanup. Another neighbor had placed a big plywood sign on the boat saying, “Broad Channel, the Forgotten Town!”

“There have been cops and firemen taking pictures in front of it every day,” said Mr. Ott, who like other locals considers the boat a symbol of how, in the days after the storm, little attention was paid to Broad Channel, a working-class neighborhood in the middle of Jamaica Bay whose streets were turned into raging rivers during the storm. The waters splintered houses, obliterated docks and tossed dozens of boats into the streets, many of them still untouched.

Photos of the E-Z Goin have been widely seen on social media, but the boat has not been removed. It still juts out across the shoulder and into the boulevard, blocking one of the two northbound lanes of this main route in and out of the storm-ravaged Rockaways. It has caused delays every day, despite the traffic agents stationed there to help move cars along.

On Monday mo rning, a sticker from the Sanitation Department was put on the boat declaring it “condemned property” that was “scheduled for removal.” But by Monday afternoon, someone had slopped black paint over the sticker.

“Maybe it was the owner, I don't know,” said Mr. Ott, who then recalled how on the night the storm hit, the boat floated along East 16th Road toward Cross Bay Boulevard. Part of the boat became entangled in utility lines in front of his house.

“The wires were stretching like a rubber band,” said Mr. Ott, who was inside with his wife, their three young children and his mother, 62.

“My mother said, ‘Why don't you see if you can steer it away from here?'” He threw some tools in a plastic bag and mounted a headlamp on his head. He put on a pair of shorts and waded out through the water and pulled himself over the side of the boat.

“I figured I could hot-wire it,” said Mr. Ott, a third-generation Broad Channel resident who used to work repairing boat engines. He checked its twin inboard engines, turned the battery switch on, and followed the ignition wires, to begin his planned hot-wiring caper.

“Then I realized I didn't even have to, because the keys were in the ignition,” he said.

Both engines started easily and he gunned the boat until it came to a stop, and waded back to his house, where his basement was filled with water and an oil tank had spilled 200 gallons of its contents.

“I'm still cleaning out,” he said.



RIM\'s Chief Is Confident of BlackBerry 10 Success

Thorsten Heins, the chief executive of Research In Motion, visited The New York Times readily tells his employees, developers and customers, BlackBerry 10, the name for the new phones and the software platform running it, is a very big bet for RIM. If it catches on, he has saved the company.

In a meeting with New York Times editors and reporters, he expressed his confidence. “I don't expect things to get much worse,” he said.

It was clear from the presentation that the final versions of the phone, which will debut Jan. 30, won't introduce any significant hardware innovations. It has the rectangular slab look of smartphones already on the market.

The hardware varies in the absence of a home button and the inclusion of a red LED light that flashes when a message comes in. According to earlier announcements by Mr. Heins, RIM is also making a model with a physical keyboard.

On Monday, Mr. Heins focused on the integration of the usability of the software. A home button is needed on iPhones and phones using Google's Android operating system, he said, because those operating systems require users to repeatedly switch between applications to perform different tasks. In contrast, BlackBerry 10 will consolidate bits of information and capabilities that are distributed through separate apps on current smart phones. BlackBerry 10's messaging center, for example, can display Facebook updates, LinkedIn messages, texts and Twitter posts along with e-mails. In turn, BlackBerry 10 users will be able use that hub to reply to, as an example, Facebook messages without opening their phones' Facebook app.

And he says it can be done with a flick of the thumb.

Similarly, the BlackBerry 10 address book can display all recent e-mails from any contact and even pull news stories and other information related to his or her company from the web.

“It is stress relief, it doesn't make you look at all your applications al l the time,” Mr. Heins said. “This is going to catch on with a lot of people.”

First, of course, RIM will have to show consumers how BlackBerry 10 differs and then persuade them that its features are indeed an advance.

On Monday, it look the RIM group just over 30 minutes to demonstrate only some of the new phone's features. But Mr. Heins said that the new phones' advantages will be so apparent to customers that it will only take “a one-minute sales pitch in a shop” to win them over.

It was clear from RIM's presentation, however, that the company is banking on it really catching on with corporate information technology departments. Frank Boulben, RIM's chief marketing officer, who was also at the interview, said that he believes that only about half of companies allow employees to choose their own smart phones. Unlike many other industry observers, Mr. Boulben also predicted that some companies may return to selecting their employees phones to reduce technology support costs.

To that end, BlackBerry 10 will allow corporations to segregate corporate data and apps from a user's personal material. As a result, Mr. Heins said, information technology departments will be able to wipe out all of a company's data on a phone when an employee quits while leaving the former worker's data, including photos, untouched.

Despite the dismal failure of the BlackBerry PlayBook tablet computer, Mr. Heins has grand ambitions for the BlackBerry 10 phone in the corporate workplace. He said that RIM is pitching the new phone to corporations as a replacement for desktop and laptop computers in the offices over time. He sketched out a scenario where BlackBerry 10 phones will act as a building passes for employees who, once at their desks, will connect their BlackBerry to a keyboard and display.

“Whenever you enter an office you don't have your laptop with you, you have your mobile computer power exactly here,” Mr. Heins said patting a BlackBerry 10 phone sitting in a holster on his hip. “You will not carry a laptop within three to five years.”



Nokia to Offer Its Maps for iPhones and Android Phones

Nokia still hasn't found its way to a successful comeback in the smartphone market. But the company is hoping to get its tentacles into competitors' phones through mapping applications, a move it hopes will help it improve its maps.

The company said on Tuesday that in the coming weeks it would release a maps app called Here in Apple's App Store. It will be a free download for iPhone, iPad and iPod Touch owners. Nokia also said it would release a toolkit for programmers to make Nokia-powered mapping apps for Android phones. And it is forming a partnership with Mozilla, the browser company, to develop location features for its new operating system, called Firefox OS.

Nokia has emphasized the power and thoroughness of its mapping database, which has information on 200 countries, in an effort to distinguish its new Lumia smartphones from the competition. For instance, when Apple's new maps system turned out to have some embarrassing lapses, Nokia published a b log post that compared its maps with Apple's and Google's and, of course, concluded the Nokia maps were better.

But Nokia's Lumia smartphones haven't sold very well. So why give away its secret sauce to rivals?

Stephen Elop, chief executive of Nokia, said in an interview that in order to ensure that its mapping platform stays competitive, it needs lots of users. The more people who look up directions or search for locations on its maps, the smarter the system gets. And Nokia can still build exclusive location features into its Lumia phones, he said.

“For the location platform to be at the highest quality, one needs scale, and you need as many different people contributing as possible,” Mr. Elop said. “Of course, Nokia will build apps, some of them unique to Lumia devices, that gain a competitive advantage for Nokia.”

He said that, for instance, current Lumia phones use an app called City Lens that enables users to point the camera at real-wor ld objects and see data overlaid on top of them on the screen. Pointing the camera at a restaurant pulls up online reviews for it. That feature will not be available in the apps for other phones.

If Nokia's mapping app for the iPhone is released soon, it could beat Google to the punch. Apple's maps app previously used Google's mapping data, and now Google is reportedly developing its own iOS maps app.

Nokia's Here app for iOS includes voice-guided walking navigation and public transportation directions - features that Apple's maps app lacks. And Mr. Elop noted that a particular feature that iPhone owners using the Now app might enjoy is offline support. A person can specify that he spends most of his time in New York, for example, and download the maps in advance so that location searches can be done more quickly, or even in areas with no cellphone reception, like in a subway tunnel.

“Many people have stared at their map waiting for their tiles to downlo ad for some time,” he said. “We're able to put that computational mapping data onto the devices, so that's a significant improvement.”

Nokia also announced that it had agreed to acquire Earthmine, a mapping company based in Berkeley, Calif., that specializes in three-dimensional maps showing street views. It said it expected the deal to close by the end of the year. Doug Dawson, a Nokia spokesman, declined to say how much the company was paying for Earthmine.



Dropbox Passes 100 Million Users

Dropbox, the online storage company, said Tuesday that it had surpassed 100 million users.

The company said it quadrupled its user base in the last year, and it attributed its rapid growth to more consumers and small businesses porting their personal and professional files to the Internet.

“Even 100 million is still at a single dot percentage of the people we could reach,” said Drew Houston, one of the founders of the company, in an interview.

The milestone is an important one for the start-up, which is aiming to stay neck-and-neck with technology juggernauts like Google, Apple, Amazon and Microsoft that are ramping up their own cloud storage offerings. Apple alone said recently that it has 190 million users of its online storage service, iCloud.

But Mr. Houston said the company was not worried about the competition.

“Those companies are busy trying to build something we had four years ago,” he said. “We're out front. We're already out there and building smaller features and things. All those other companies have turf to protect, and they're fighting a battle on a totally different front.”

Dropbox's main goal, he said, was to offer people a service that lets them save any file from anywhere, regardless of “the logo on the back of the computer or device,” and access it from anywhere, whenever they need it.

Dropbox has had several security skirmishes in the last year, including a breach that caused some users to received spammy messages. But Mr. Houston said the company had added features to prevent future discrepancies and insisted that the glitches had not deterred people from signing up or storing their personal files with the service.

“If anything, people are only putting more in there than they were six months ago,” he said. Each day, Dropbox users store more than 1 billion items in its service, said Mr. Houston.

“That's more tweets than are on Twitter,” he said . “We're talking Libraries of Congress every day.”

Last year, the company raised a staggering $250 million in venture capital, which lifted the company's valuation to $4 billion, making it one of the hotter properties in Silicon Valley, along with Facebook, Spotify, Airbnb and Square.



Taxis Should Have Priority During Gas Shortages, Advocates Say

A taxi driver pushed his out-of-gas cab through a gas line in Brooklyn on Nov. 2.Seth Wenig/Associated Press A taxi driver pushed his out-of-gas cab through a gas line in Brooklyn on Nov. 2.

Should taxi drivers get first-responder status at the gas pump?

Taxi advocates say yes, and are pushing for fuel privileges during future disasters in light of gas shortages caused by Hurricane Sandy, which sidelined a sizable percentage of the city's yellow cabs and livery cars.

Bhairavi Desai, executive director of the New York Taxi Workers Alliance, said last week that she would push for gas preference when subways shut down. Too many cabs couldn't work when demand was high, she said.

“It has been devastating,” Ms. Desa i said. “For people out there who thought, ‘Oh, drivers must be faring really well' â€" in reality, the vast majority of drivers haven't been able to continue working because of the shortage.”

At 5 p.m. on Nov. 2, only 3,335 yellow taxis were on the storm-tossed roads â€" down 37 percent from the same time two weeks earlier, according to the Taxi and Limousine Commission.

Vincent Sapone, managing director of the League of Mutual Taxi Owners, said that many drivers who braved the elements spent hours of their shift waiting to fill up.

“Cops are more important, firefighters are more important, don't get me wrong,” Mr. Sapone said. “But taxis should come third. They should be able to get gas before a guy like me or Joe Blow.”

The measure would most likely require a mayoral declaration, just as Mayor Michael R. Bloomberg's executive orders allowed livery cabs to pick up street hails after the storm and exempted taxis from the odd-even rationing rule.

David S. Yassky, the city's taxi commissioner, said that taxis were “critical” during emergencies because a cab typically transports 60 to 70 people every shift. While he would not say whether he would support a measure giving them priority in gas lines, he said, “We need to pursue a range of options to deal with gas shortages in the future.”



Why Sinofsky Left: A Web Round-up

The announcement of Steven Sinofsky's ouster from Microsoft came late on Monday, so the story has only begun to be reported. Here is what various news organizations and bloggers are saying:

Ashlee Vance at BusinessWeek wrote:

The big knock on Sinofsky was his often-prickly nature. He wasn't seen as a team player within Microsoft and was instead known for protecting his fiefdom. That approach doesn't go over well at today's Microsoft, which needs to prove that Windows is just one piece of a larger collective that includes phone software, online services, and entertainment products delivered via the Xbox. Sinofsky also proved reticent to speak with the press and was barely heard from as Windows 8 hit the market late last month.

Mary Jo Foley, one of the wisest Microsoft watchers, wrote at ZDNet:

Windows 8 launched commercially just about three weeks ago; it's too soon to judge if the latest Windows release and the Microsoft Surface tablet will be deemed successes or failures. And still months before anyone will be sacrificed if internal projections are unmet.

I give more credence to the politics theory.

She referred readers to a recent article on Mr. Sinofsky by Jay Greene of CNet. Then she noted:

Remember that word: collaboration. It can mean anything from being willing to use other teams' code, to not standing in the way when another division launches its product on a competitive platform.

Sinofsky is known inside and outside the company as a guy who got things done and done his way. Rumors regularly reappeared about Sinofsky angling to take over more business units. And until recently, it seemed like Microsoft's own senior leadership team, as well as Ballmer himself, had capitulated, allowing Sinofsky to make whatever management decisions he deemed fit. Those who disagreed left or were shown the door (and probably won't be back, though never say never).

But more recently, something seemingly changed, including the rhetoric.

Kara Swisher, at AllThingsD, concurred, writing:

In the case of the seemingly sudden departure of Windows head Steve Sinofsky yesterday, several high-level sources at the company said that it came down to former C.E.O. and co-founder Bill Gates's backing of current C.E.O. Steve Ballmer in the controversial decision to part ways with the powerful exec.

The goal? To better allow various units work together more closely going forward.

An industry blog, Tim Anderson's ITWriting, said:

One line of thought is that Windows 8 and Surface RT are failing because users do not like the dramatic changes, with the new tiled personality and disappeared Start menu, and therefore its architect is departing.

I do not believe this for several reasons. One is that the promoted Julie Larson-Green is a key c reator and proponent of the new design (call it Metro if you like). She worked with Sinofsky on the Office Ribbon way back, a project that has some parallels with Windows 8: take a critically important product and revamp its user interface in ways that customers are not requesting or expecting.

And then there was Twitter silliness. Charles Cooper of CNet captured a lot of it â€" ties to the Petreaus Affair and Scott Forestall's recent departure from Apple.



A Sandy Samaritan

Dear Diary:

Jessica Miller

The Friday after Hurricane Sandy, I was scheduled to fly home to San Francisco from Brooklyn and had reserved a car service to get to the airport. But they called at the last minute. No gas, no car. Good luck.

I called every car service around and no one even answered. So, I ventured outside to hail a cab. In the gas station across the street they were queued up, all of them with empty tanks.

Dangerously close to missing my plane, I hauled my bags to the F train and missed it by about 20 seconds. Then I saw an approaching M.T.A. employee and asked him if the A train was running all the way to the airport.

He wasn't sure. I could go to Jay Street and ask - oh and by the way, he's going home to Far Rockaway right now; I probably wouldn't want a ride, though. Actually, I do, I really really really want a ride to the airport.

I still believe that New Yorkers take care of each other when terrible things happen, and this is what gives me the courage to get in a car with a total stranger. We talked about ourselves a bit on the way, and joked about how he was earning his Boy Scout patch. He heroically drove me all the way to J.F.K. and we got there just in time. I offered him some money, but he refused.

Instead, I asked him for his address so I could send him a custom patch I designed, one that expresses my deep gratitude at finding such a gem of a New Yorker, a good Samaritan willing to help someone having a run of bad luck. It should be in his mailbox soon, with thanks.

Read all recent entries and our updated submissions guidelines. Reach us via e-mail: diary@nytimes.com or telephon e: (212) 556-1333. Follow @NYTMetro on Twitter using the hashtag #MetDiary.



Daily Report: Facebook Confronts the Problem of Fakery

Fakery is all over the Internet, but it is a particular problem for Facebook because it calls into question the social network's basic premise, Somini Sengupta reports in The New York Times.

Twitter, which allows pseudonyms, is rife with fake followers, and the service has been used to spread false information, as it was during Hurricane Sandy. False reviews are a constant problem on consumer Web sites.

But Facebook has sought to distinguish itself as a place for real identity on the Web. As the company tells its users: “Facebook is a community where people use their real identities.” It goes on to advise: “The name you use should be your real name as it would be listed on your credit card, student ID, etc.”

Fraudulent “likes” damage the trust of advertisers, who want clicks from real people they can sell to and whom Facebook now relies on to make money. Fakery also can ruin the credibility of search results for the social search engine that Facebook says it is building.

Facebook says it has always taken the problem seriously, and recently stepped up efforts to cull fakes from the site. “It's pretty much one of the top priorities for the company all the time,” said Joe Sullivan, who is in charge of security at Facebook. But Mr. Sullivan declined to say what portion of the company's user base, now in excess of one billion, was false, duplicate or undesirable.

The company quantified the problem last June, in responding to an inquiry by the Securities and Exchange Commission in the process of going public. At that time, the company said that of its 855 million active users, 8.7 percent, or 83 million, were duplicates, false or “undesirable,” for instance, because they spread spam.

Mr. Sullivan said that since August, the company had put in place a new automated system to purge fake “likes.” The company said it has 150 to 300 staff members who use machine learning and human skills to w eed out fraud.



Daily Report: Facebook Confronts the Problem of Fakery

Fakery is all over the Internet, but it is a particular problem for Facebook because it calls into question the social network's basic premise, Somini Sengupta reports in The New York Times.

Twitter, which allows pseudonyms, is rife with fake followers, and the service has been used to spread false information, as it was during Hurricane Sandy. False reviews are a constant problem on consumer Web sites.

But Facebook has sought to distinguish itself as a place for real identity on the Web. As the company tells its users: “Facebook is a community where people use their real identities.” It goes on to advise: “The name you use should be your real name as it would be listed on your credit card, student ID, etc.”

Fraudulent “likes” damage the trust of advertisers, who want clicks from real people they can sell to and whom Facebook now relies on to make money. Fakery also can ruin the credibility of search results for the social search engine that Facebook says it is building.

Facebook says it has always taken the problem seriously, and recently stepped up efforts to cull fakes from the site. “It's pretty much one of the top priorities for the company all the time,” said Joe Sullivan, who is in charge of security at Facebook. But Mr. Sullivan declined to say what portion of the company's user base, now in excess of one billion, was false, duplicate or undesirable.

The company quantified the problem last June, in responding to an inquiry by the Securities and Exchange Commission in the process of going public. At that time, the company said that of its 855 million active users, 8.7 percent, or 83 million, were duplicates, false or “undesirable,” for instance, because they spread spam.

Mr. Sullivan said that since August, the company had put in place a new automated system to purge fake “likes.” The company said it has 150 to 300 staff members who use machine learning and human skills to w eed out fraud.



Monday, November 12, 2012

The Leader of Windows Exits Microsoft

SEATTLE - Microsoft has unexpectedly parted ways with Steven Sinofsky, the leader of its lucrative Windows division and an executive often mentioned as a possible successor to the company's current chief executive.

In a surprise announcement made late Monday evening, Microsoft said that Mr. Sinofsky, the president of its Windows division, would leave the company immediately after a 23-year career there. His departure was a mutual decision by Mr. Sinofsky and Steven A. Ballmer, Microsoft's chief executive, according to a person briefed on the situation who was not authorized to speak on the matter.

His departure comes just weeks after Microsoft released Windows 8, the company's biggest overhaul to its flagship software product in years. The move raises questions about how Microsoft, one of the giants in the technology business, will prepare itself for a new generation of leadership.

In an e-mail sent to all Microsoft employees Monday evening, Mr. Ballmer said the departure of Mr. Sinofsky, which he described as Mr. Sinofsky's decision, comes at the start of a “new era” at Microsoft with the release of a wave of new products like Windows 8.

“I am grateful for the work that Steven has delivered in his time at our company,” Mr. Ballmer said in the e-mail. Frank Shaw, a Microsoft spokesman, said Mr. Sinofsky was not available for an interview. In a statement announcing his departure, Mr. Sinofsky, 47, said, “I am humbled by the professionalism and generosity of everyone I have had the good fortune to work with at this awesome company.”

Mr. Sinofsky was seen as one of the most competent managers within Microsoft and earned high marks for helping to improve the quality of its software after the company released Windows Vista, a widely criticized version of the operating system. A former technical assistant to Bill Gates, Microsoft's co-founder, he was known to be a big admirer of Apple's attention to detail in its products.

His name was often floated by people speculating about a possible successor to Mr. Ballmer, who has not announced any plans to retire from the company.

But Mr. Sinofsky was also a polarizing figure who alienated many other members of Microsoft's senior leadership team. For that reason, he was viewed by many insiders as an unlikely replacement for Mr. Ballmer, one whose elevation to the top job would have created waves of dissent within the company.

By his detractors, Mr. Sinofsky was seen as territorial and often unwilling to cooperate with other divisions. In an internal review of his job performance last year, Mr. Sinofsky was faulted for failing to make sure that Microsoft lived up to a 2009 agreement with European regulators to offer users an easy way to install competitive Web browsers in Windows, according to a filing with securities regulators.

Mr. Sinofsky was also faulted for a 3 percent decline in the revenue of Microsoft's Windows business, long one of its most profitable divisions and the foundation for its strength in the personal computing market. As a result of those failings, Mr. Sinofsky received 60 percent of the bonus he was to receive last year.

Windows 8, the product Mr. Sinofsky most recently oversaw, has received mixed reviews so far. The product has a drastically different look than previous versions, and Microsoft tailored the new operating system for use with tablets and other devices with touch-sensing screens.

Mr. Sinofsky also oversaw Microsoft's decision to get into the computer hardware business with Surface, a tablet computer that has also earned mixed reviews.

Julie Larson-Green, another longtime Microsoft employee in its Windows division, will take over the leadership of all engineering responsibilities related to Windows. Tami Reller, the chief financial officer of the Windows division, will run business and marketing for the group.



More Companies Are Tracking Online Data

The number of trackers collecting data on users' activities on the most popular Web sites in the United States has significantly increased in the last five months, according to new research from the Berkeley Center for Law and Technology at the University of California, Berkeley.

Called the “Web Privacy Census,” the Berkeley project aims to measure online privacy by conducting periodic web crawls and comparing the number of cookies and other types of tracking technology found over time on the most visited sites.

During a Web crawl conducted on Oct. 24th, researchers, using a list of the 100 most popular sites compiled by Quantcast, an analytics and audience targeting firm, found cookies on every site.

On those top 100 sites, researchers found 6,485 standard cookies last month compared to 5,795 cookies in mid-May. In both months, third party trackers, not the Web sites themselves, set a majority of those cookies, the report said.

In both October and last May, cookies placed by DoubleClick, Google's ad technology service, appeared on the most sites on the top 100 list. ScorecardResearch, an analytics unit of comScore, was the second-most prevalent tracker, researchers reported.

The number of cookies on the top 1,000 and 25,000 web sites also increased significantly, researchers said.

“More popular sites are using more cookies,” the report said.

The Berkeley study comes at a time of fierce debate between federal regulators, advertising associations and consumer advocates over how to best regulate online tracking. Marketers advocate self-regulation, allowing consumers who wish to opt out of receiving ads based on data-mining to use an already-established industry program. Some consumer advocates are pushing for federal regulation as well as a “Do Not Track” mechanism that would allow Internet users to control tracking through settings on their own computer browsers.

Chris Hoofnagle, the director of information privacy programs at the Berkeley center and the co-author of the study, said he hoped the data would set a baseline, providing all sides in the debate with empirical information as to the optimum method to regulate tracking.

“I'm hoping that it will inform which approach is the best,” Mr. Hoofnagle said. “We are not going to be well-served unless we measure these trends more rigorously.”



Storm\'s Death Toll Climbs in New Jersey

The death toll in New Jersey from Hurricane Sandy has climbed to 33, The Associated Press reported on Monday, citing information from the New Jersey State Police. A week earlier, the count stood at 23.

The causes have included drowning, hypothermia, carbon monoxide poisoning and injuries from falling trees.

With Saturday's death of a man who had fallen in a darkened staircase in a Rockaway Beach housing project during the storm bringing the New York City death toll to 43, the total death toll from the storm is at least 119, up from 106 on Nov. 5.

The state-by-state figures are: New York, 50; New Jersey, 33; Pennsylvania, 15; West Virginia, 6; Maryland, 4; Connecticut, 3; North Carolina, 3; Ohio, 2; Virginia, 2; New Hampshire 1.



Cuomo Says Most Homes Still Without Power Are Too Damaged for Electricity

Andrew M. Cuomo

While about 80,000 homes in New York remain without power, most are dark because they are damaged and utilities cannot safely restore power to them - not because of any delays on the utilities' part, Gov. Andrew M. Cuomo said Monday.

The governor said that Consolidated Edison and the Long Island Power Authority have restored power to “98 to 99 percent” of the homes that they are able to.

Mr. Cuomo said that 29,000 homes in the Rockaways, 17,000 in Nassau and 12,000 in Brooklyn were still deemed so damaged that “if they power the electric system you could do more harm than good.”

Saltwater damage to electrical circuits, open gas lines and other damage all present risks of fire and explosion that must be fixed before current can safely be restored to the house, he said.

“There are some people who are not going to get their power back because it is not a power issue any longer, it is a housing issue,” Mr. Cuomo said.

The pace of repairs has been slow, as homeowners have found electricians and other contractors so inundated with storm-related work that it can take weeks to get someone to simply show up. In an effort to speed up that process in the city, Mayor Michael R. Bloomberg unveiled a program that starts Tuesday in which homeowners who register will have a contractor assigned to handle whatever work needs to be done.

They mayor also signed an emergency order on Monday waiving all Department of Buildings application and permit fees for repair work to buildings damaged by Hurricane Sandy.



TimesCast Media+Tech: When Memes Become Reality TV

TimesCast Media+Tech: The effect of election coverage on news networks. Raspberry Pi's Eben Upton on the future of computer science. Ben Huh brings Cheezburger to television with "LOLwork."

Kids Draw the News: Hurricane Sandy

Submitted by Anthony, 8, Floral Park, N.Y. Submitted by Anthony, 8, Floral Park, N.Y.

New Assignment

This week in Kids Draw the News, we are asking for drawings of Hurricane Sandy and its aftermath. You can read our coverage of the storm on our Times Topics page about it and in the N.Y./Region section. You may illustrate any aspect you wish.

To submit drawings by children 12 years of age and under, follow the instructions here: Submit Artwork '

The Last Assignment

Thanks to all of you who illustrated our story about kids rebelling over healthy school lunches.



Text Messaging Declines in U.S. for First Time, Report Says

3:21 p.m. | Updated

Adding text-messaging statistics among corporate customers.

In countries around the world, text-message traffic has been shrinking because Internet-powered alternatives are becoming so widely used. American carriers have fought off the decline - until now.

For the first time, the American wireless market saw a decline in the total number of messages sent by each customer each month, according to a report published Monday by Chetan Sharma, an independent mobile analyst who is a consultant for wireless carriers. In the third quarter of this year, cellphone owners sent an average of 678 texts a month, down from 696 texts a month in the previous quarter.

Though that's a small dip, the change is noteworthy because for several years, text messaging had been steadily growing in the United States. Mr. Sharma said it was too early to tell whether the decline here would continue, but he noted that Internet-based messaging services, like Facebook messaging and Apple's iMessage, had been chomping away at SMS usage. He said the decline would become more pronounced as more people buy smartphones. A bit more than 50 percent of cellphone owners here have smartphones.

The downward trend in text messaging is also evident among American businesses who offer cellphones to their employees. Tero Kuittinen, vice president of Alekstra, a company that helps people manage cellphone costs, said that employees at 10 of its corporate clients were sending 5 to 10 percent fewer text messages than a year ago.

Nonetheless, the seemingly imminent decline of text messaging, which is highly lucrative for carriers, doesn't mean they need to lose much sleep. Big carriers like AT&T and Verizon Wireless are still posting healthy profits, largely because of revenue from mobile data plans, the fees people pay to use the Internet over their networks. Among the top three carriers, mobile data accounts for about 45 percent of the average amount of money made from each customer, Mr. Sharma said.



Glenn Frey by Barron

Glenn Frey, center, teaching a songwriting class at New York University. Three students in the class, including A.J. Smith, left, are going to open for Mr. Frey's band, the Eagles, at a benefit concert. Fred R. Conrad/The New York Times Glenn Frey, center, teaching a songwriting class at New York University. Three students in the class, including A.J. Smith, left, are going to open for Mr. Frey's band, the Eagles, at a benefit concert.

Some college instructors invite undergraduates to join them for tea or a beer in the nearest dive so they can continue their in-class discussions of Shakespearean sonnets or interpretations of the Constitution. But one instructor in a course at New York University - MPATC 2090, according to the academic catalog - invited three of his students to open for the rock band the Eagles at a sold-out gala on Thursday.

Of course, that instructor was Glenn Frey, who happens to be one of the founding members of the Eagles, one of the most commercially successful rock bands of the 1970s.

It has been 35 years since the Eagles arrived at “Hotel California,” the six-and-a-half-minute hit that Mr. Frey wrote with Don Henley and Don Felder. The band broke up in the 1980s and reunited in the 1990s, and now they are busy being fabulous, to steal a song title from their 2007 album, “Long Road Out of Eden.”

The band has been touring, in places like Dubai and Las Vegas, and Mr. Frey has also been teaching.

In advance of the gala, benefiting N.Y.U.'s Steinhardt School of Culture, Education and Human Development, he met with three students from MPATC 2090, a songwriters' forum and a core seminar in the university's new song writing program..

A.J. Smith, a senior majoring in music composition, was ready to shuttle back and forth between his keyboard and his violin. Tiger Darrow, a sophomore who is also majoring in music composition, had tuned her cello. Peter Wise, a senior majoring in jazz performance, had warmed up on his brand-new guitar.

Mr. Frey was explaining what they should expect when stepping onto the stage at the Beacon Theater, where stars like the Allman Brothers, ZZ Top and Rufus Wainwright have appeared.
“A classic place,” said Ronald H. Sadoff, a professor who created the songwriting program and sat in on the session.

The three students sat facing Mr. Frey and the other instructor in the course, Phil Galdston, the university's first faculty songwriter-in-residence. His chart-topping work has been heard on recordings by performers from Sheryl Crow to Beyonce to Barry Manilow.

Mr. Frey broke the ice. “This is not ‘The Voice,'” he said. “I might have a suggestion, but this is just to enjoy.”

They performed. He listened. When they finished, he was all business.

“On show day, we will do you guys last at soundcheck,” Mr. Frey said. “Since you guys are going to go on first, we'll set you up last.”

Then he talked the students through their segment of the show.

“I'll come out with a hand-held mike, welcome everyone, introduce them, keep it pretty tight. I'll get out there - ‘You rich people, clap or rattle your jewels.' ”

Mr. Galdston nodded. “We know that reference,” he said. “John Lennon.” (Lennon's exact words, at a royal command performance in London in 1963, were, “Will the people in the cheaper seats clap your hands? And the rest of you, if you'll just rattle your jewelry.”)

Mr. Frey said that Lennon had “said a lot of outrageous things.”

“He also said, ‘Before Elvis, there was nothing,'” Mr. Frey said. “They also asked him to define rock ‘n' roll, and he said, ‘Chuck Berry.'”

Mr. Galdston turned to Ms. Darrow. “Have you ever listened to Chuck Berry?” he asked.

She said no.

“You have to,” he said.

That led to a discussion about teaching songwriting - and how some instructors approach the assignment by consciously teaching students to write hits.

“We look at it almost the opposite way,” Mr. Galdson said. “We teach, write great songs and they'll be hits.”

Mr. Frey said that when it came to songwriting, “I didn't learn any of this until I met Jackson Browne, until I met Joni Mitchell. I kind of wandered blindly into the thing.”

As for teaching songwriting, he said, “I like to do this to demystify. You think every songwriter is six-foot-four.”

A moment later, Dr. Sadoff said: “Songwriting is hard. It revolves around a personal narrative.”

Mr. Frey took a deep breath and said, “Songwriting is getting big id eas into small places. People either have a knack for that or they don't.”



An Eagle Pushes Students Onto the Stage at the Beacon

Glenn Frey, center, teaching a song writing class at New York University. One of the students in the class, A.J. Smith, left is going to play in a concert where the Eagles, the band Mr. Frey helped found, will perform.Fred R. Conrad/The New York Times Glenn Frey, center, teaching a song writing class at New York University. One of the students in the class, A.J. Smith, left is going to play in a concert where the Eagles, the band Mr. Frey helped found, will perform.

Some college instructors invite undergraduates to join them for tea or a beer in the nearest dive so they can continue their in-class discussions of Shakespearean sonnets or interpretations of the Constitution. But one instructor in a course at New York University - MPATC 2090, according to the academic catalog - invited three of his students to open for the rock band the Eagles at a sold-out gala on Thursday.

Of course, that instructor was Glenn Frey, who happens to be one of the founding members of the Eagles, one of the most commercially successful rock bands of the 1970s.

It has been 35 years since the Eagles arrived at “Hotel California,” the six-and-a-half-minute hit that Mr. Frey wrote with Don Henley and Don Felder. The band broke up in the 1980s and reunited in the 1990s, and now they are busy being fabulous, to steal a song title from their 2007 album, “Long Road Out of Eden.”

The band has been touring, in places like Dubai and Las Vegas, and Mr. Frey has also been teaching.

In advance of the gala, benefiting N.Y.U.'s Steinhardt School of Culture, Education and Human Development, he met with three students from MPATC 2090, a songwriters' forum and a core seminar in the university's new songwriting program..

A.J. Smith, a senior majoring in music composition, was ready to shuttle back and forth between his keyboard and his violin. Tiger Darrow, a sophomore who is also majoring in music composition, had tuned her cello. Peter Wise, a senior majoring in jazz performance, had warmed up on his brand-new guitar.

Mr. Frey was explaining what they should expect when stepping onto the stage at the Beacon Theater, where stars like the Allman Brothers, ZZ Top and Rufus Wainwright have appeared.
“A classic place,” said Ronald H. Sadoff, a professor who created the songwriting program and sat in on the session.

The three students sat facing Mr. Frey and the other instructor in the course, Phil Galdston, the university's first faculty songwriter-in-residence. His chart-topping work has been heard on recordings by performers from Sheryl Crow to Beyoncé to Barry Manilow.

Mr. Frey broke the ice. “This is not ‘ The Voice,'” he said. “I might have a suggestion, but this is just to enjoy.”

They performed. He listened. When they finished, he was all business.

“On show day, we will do you guys last at sound check,” Mr. Frey said. “Since you guys are going to go on first, we'll set you up last.”

Then he talked the students through their segment of the show.

“I'll come out with a hand-held mike, welcome everyone, introduce them, keep it pretty tight. I'll get out there - ‘You rich people, clap or rattle your jewels.' ”

Mr. Galdston nodded. “We know that reference,” he said. “John Lennon.” (Lennon's exact words, at a royal command performance in London in 1963, were, “Will the people in the cheaper seats clap your hands? And the rest of you, if you'll just rattle your jewelry.”)

Mr. Frey said that Lennon had “said a lot of outrageous things.”

“He also said, ‘Before Elvis, there was nothing,'” Mr. Frey said. “They also asked him to define rock ‘n' roll, and he said, ‘Chuck Berry.'”

Mr. Galdston turned to Ms. Darrow. “Have you ever listened to Chuck Berry?” he asked.

She said no.

“You have to,” he said.

That led to a discussion about teaching songwriting - and how some instructors approach the assignment by consciously teaching students to write hits.

“We look at it almost the opposite way,” Mr. Galdson said. “We teach, write great songs and they'll be hits.”

Mr. Frey said that when it came to songwriting, “I didn't learn any of this until I met Jackson Browne, until I met Joni Mitchell. I kind of wandered blindly into the thing.”

As for teaching songwriting, he said, “I like to do this to demystify. You think every songwriter is six-foot-four.”

A moment later, Dr. Sadoff said: “Songwriting is hard. It revolves around a personal narrative.”

Mr. Frey took a deep breath and said, “ Songwriting is getting big ideas into small places. People either have a knack for that or they don't.”



Gas Rationing in New Jersey to End Tuesday

New Jersey was the first to embrace 1970s-era gas rationing in the wake of Hurricane Sandy, and now it will be the first to jettison it.

The rationing system - restricting gas sales to cars with even-numbered license plates on even days, and odd-numbered on odd days - will be discontinued at 6 a.m. Tuesday, Gov. Chris Christie announced on Monday.

The system was imposed in 12 New Jersey counties on Nov. 3, and has been widely credited by municipal officials, gas station owners and drivers with cutting down lines and taking pressure off a gas distribution network of ports and terminals that was badly damaged by the storm.

A similar rationing system took effect on Friday in New York City and Nassau and Suffolk Counties on Long Island. Officials have not said how long the rationing will last.

Kevin Roberts, a spokesman for Mr. Christie, said the rationing was no longer needed in New Jersey because “the power restoratio n and fuel delivery efforts of the past two weeks have allowed lines to subside, lessening the need for this type of rationing system.”

He added, “Now is an appropriate time to end it.”



How Cellphones Complicate Polling

With this election, math once again messed with the magic* in a media stalwart. Television pundits, usually with the authority left over from past political victories, turned out to be inferior seers compared to fast-moving analysts armed with a raft of polling data. The Times' own Nate Silver appears to be the biggest winner of all.

But other math, abetted by technology, could mean trouble down the line for our prognosticating overlords. Traditional polling is getting more expensive and less reliable. The emerging online alternatives are promising, but have problems of their own. Problems with the polls may also mean problems for the people who read them. (Nate Silver made a comparison of polling accuracy last week.)

The fundamental difficulty has to do with changes in phone technology and human habits. Much of the polling data you see comes from phone calls. Caller identification has made it easier to ignore calls from polling outfits. Cell phones have call er i.d., and people are likely to be using them from any number of places, where they don't want to be disturbed.

Last May, the Pew Research Center published a report which said that the number of households responding to phone polls has fallen from 36 percent in 1997 to 9 percent today. If this trend continues, at some point response rates will be too low to show good representation.

Even if pollsters do get through, and convince people to cooperate with an in-depth poll, taking these kind of surveys to an increasingly mobile population is more expensive. A 1996 Federal law states that calls to cell phones have to be hand-dialed, not generated by computer. That increases the time in getting the answers.

A study published last spring looked at an effort by the Department of Housing and Urban Development to survey rents. It found that the cost of obtaining one completed survey ranged from $77.18 for a call to a landline phone to $277.19 for a call to a cell phone.

While it is not clear that this study is a perfect match for the costs a political poll, it is clear that calling the mobile population is expensive. That makes follow-up and in depth polls, which are more valuable, less attractive.

“The ultimate question is, how representative are you of the population?” says Michael McDonald, a professor of statistics at George Mason University who studies polling. “I tend to trust organizations that go the extra mile, with personal interviews, calls, and multiple call backs. Fast polls are a strategy if you want to make news, but they aren't as good.”

One alternative is to rely more on Internet-based surveys, something the pollsters at Rasmussen Reports and other outfits already do. Prof. McDonald says using Internet data, however, “trades one set of biases for another. We don't have full Internet coverage, and not everyone uses computers.”

Still, as more people get online, the Internet-based pol ls get much better. SurveyMonkey, which sells tools for all kinds of collective voting, carried out over several months an online presidential poll that had 96 percent accuracy, compared with the actual results of the vote.

“We looked at nine battleground states over 11 weeks,” says Philip Garland, vice president of methodology at SurveyMonkey. “On the day before election day alone, 60,000 people took the survey.”

The cost per person was negligible, he says, and the results may be more illuminating. “We got twice as many ‘don't knows' compared with phone or personal surveys,” says Mr. Garland. “When people are asked questions by a person, they feel like they should make a choice.” Still, like other pollsters, the online service was surprised at the turnout by Latino and African-American voters, indicating the survey isn't perfectly capturing the national population.

SurveyMonkey, which didn't make money off this poll, plans to continue the work for the 2014 midterm elections, and will make its data available to the public. “We expect to get a lot of interest from political organizations,” says Mr. Garland.

Just in case you thought this election thing was over.

*Note: A saltier version of the phrase “messed with the magic” was supposedly uttered by an old-media bigshot when he first toured Google, and learned how its algorithms could make advertising both cheaper and more efficient.



Apple Maps Find Appalachia in Manhattan

Dear Diary:

I had read the news stories, but I had no idea how bad the new map application was on the iPhone until I tried to use it.

From a link in an e-mail I wanted to find “333 Park Avenue South.” In Manhattan, where I live.

It found that address for me - in Manchester, England.

Once I added “New York, NY” to the address, it brought up the right place. But it was labeled: Appalachian State University.

That's in the mountains of North Carolina. (It happens to be the alma mater of one of my sisters-in-law.)

It looks like Apple has more work - and more apologizing - to do. A lot more.

Read all recent entries and our updated submissions guidelines. Reach us via e-mail: diary@nytimes.com or telephone: (212) 556-1333. Follow @NYTMetro on Twitter using the hashtag #MetDiary.



Bus Crash Near Lincoln Tunnel Injures About 20 and Snarls Morning Rush

Two buses collided near the Lincoln Tunnel Monday morning, injuring about 20 people - at least two seriously - and snarling traffic for New Jersey commuters entering Manhattan.

Around 7:15 a.m., a New Jersey Transit bus and a Martz Trailways bus collided in an express lane approaching the Lincoln Tunnel on the New Jersey side, said Ron Marsico, a spokesman for the Port Authority of New York and New Jersey.

About two hours later, also on the New Jersey side, a bus and truck were involved in another accident, causing at least one injury, Mr. Marsico said.

“There's delays coming into the city right now, obviously,” Mr. Marsico said around 10 a.m.

After more than an hour, rather than hold commuters hostage any longer, many bus drivers opened their doors and let passengers walk the rest of the way to Manhattan.

The accidents arrived on a day when some travelers in the state appeared poised for an easier commute, after nearly two weeks of stifling gridlock since Hurricane Sandy.

On Monday, PATH trains began running with limited service between Newark and Manhattan. Limited service was also scheduled to return Monday to New Jersey Transit's Morris and Essex lines, including some Midtown Direct service.



Daily Report: After Apple-HTC Settlement, Other Patent Fights Linger

Apple has shut down one front in what Steven P. Jobs, the company's late chief executive, once described as a thermonuclear legal war against Android, Google's mobile operating system. But a wider truce in the patent battles engulfing the mobile industry is most likely still a long way off, Nick Wingfield reports in Monday's New York Times.

Late Saturday, Apple and HTC, the Taiwanese smartphone maker, announced that they had agreed to dismiss a series of lawsuits filed against each other in a feud that started more than two years ago when Apple accused HTC of improperly copying the iPhone. The companies said their settlement included a 10-year license agreement that grants rights to current and future patents held by both parties.

The companies declined to disclose the financial terms of the deal, though it is widely believed that HTC is paying Apple as part of the agreement. HTC doesn't expect the deal to have “an adverse material impact on the financials o f the company,” Sally Julien, a spokeswoman for HTC, said in a statement.

The deal was the first settlement between Apple and a maker of devices that use Android, an operating system that has rapidly swallowed most of the smartphone market and threatened Apple's position in the mobile business in the process. Other patent lawsuits continue around the globe, including far more significant ones between Apple and Samsung, by far the biggest maker of Android smartphones.

Apple's settlement of an Android-related lawsuit could be interpreted as a sign that Mr. Jobs's successor at Apple, Timothy D. Cook, is eager to end the distraction and risks of patent fights. In the past, Apple executives had been hostile in their remarks about companies they believed were copying their innovations.

“It's the first major sign of a stand-down we've seen in the smartphone wars,” said Christopher V. Carani, a patent lawyer with McAndrews Held & Malloy in Chicago.

Mr. Carani, though, cautioned against reading the HTC settlement too deeply as a sign that Apple would settle its legal fight with Samsung, a dispute that he believes involves more important patents.



Sunday, November 11, 2012

A Race Against the Clock, Again, in Package Delivery

A Race Against the Clock, Again, in Package Delivery

IN the exhilarating, anything-is-possible days of 1998 to 2001, Kozmo.com offered an online store with a quick delivery service in a number of American cities. “Free delivery in under an hour” was its motto.

Kozmo would perish, but some online merchants and their delivery partners are inching back toward that shining vision. Though they aren't promising free delivery within an hour, they are trying out same-day service for a fee. And in doing so, they are addressing the asymmetry that has bedeviled online purchases of physical goods since Kozmo's demise: it takes mere seconds to find and buy goods on the Web, but often several days for them to arrive at the doorstep.

Could the wait again be shortened to just an hour? That remains to be seen.

The United States Postal Service will experiment with same-day delivery of online orders in San Francisco. It sees the new option, called Metro Post, as a way to put its delivery infrastructure to fuller use while developing a new source of revenue - a matter of pressing importance as the service's finances go from bad to worse.

The Postal Service proposes once-a-day pickup of goods ordered online from participating retailers in the city before 2 p.m. and delivery to homes between 4 and 8 p.m.

John G. Friess, a Postal Service spokesman, says the packages won't go through the normal processing centers, but will instead be passed directly between the Postal Service workers who pick them up and deliver them.

“This will be a new experience,” Mr. Friess says, “having a uniformed Postal Service employee knocking on your front door at this hour, delivering the package that you had ordered earlier in the day.”

A flat rate will be charged for all packages up to 25 pounds, he says, but the price has not been announced and may be adjusted as the trial proceeds.

With its fleets of trucks, United Parcel Service also has the delivery infrastructure for same-city, same-day service. But for now, the company is not set up to do both pickup and delivery in the same day, in the same city, at a modest price.

I used the online U.P.S. pricing guide to find the cost of having a one-pound book picked up at a San Francisco bookstore at 2 p.m. and delivered to a home address a mile and a half away by 8 p.m. the same day. This required U.P.S.'s “Express Critical” service, and the company estimated the cost at $226.46.

If U.P.S. decided it wanted to enter the intracity delivery business in a serious way, it could no doubt offer much more attractive pricing. In fact, it would seem positioned to offer a lower price than the Postal Service, whose operational decisions must be approved by the Postal Regulatory Commission. The Postal Service's filing with the commission to try out Metro Post is timorous in tone and lists self-applied hobbles. For example, the service says it will enlist 10 or fewer companies for the trial and limit the volume to 200 packages a day, at least until it can “further test its operational capabilities.”

The big online retailers are running their own experiments with same-day delivery in some markets.

Last month, Wal-Mart announced that it had begun same-day delivery of online orders in a handful of cities. A check last week of the price of two-hour delivery windows in San Francisco showed flat fees of $6 to $7. (The minimum order is $45.) Amazon also offers a same-day delivery option in 10 markets. In addition to a delivery charge of $8.99 for all orders other than gift cards, it adds a charge of 99 cents for each item in the order.

Very fast delivery of online purchases can be found in Lower Manhattan, the area served by UrbanFetch, which offers 10,000 products online that will be delivered within an hour. The speed is the same as Kozmo's - in fact, the company was founded in 2005 by Chris Siragusa, who was chief technology officer at Kozmo - but the selection of goods is far larger.

Customers must live within an eight-square-mile service area, and all deliveries are carried by bicycle. There is no delivery fee for orders of more than $100; a $4.95 fee is charged for smaller orders.

When Mr. Siragusa set out to build an online store with home delivery - originally called MaxDelivery - he did not plan to match Kozmo's one-hour promise. With friends and family, he first tried a service in which the ordering was done earlier in the day and the deliveries in the evening. But he concluded that late-in-the-day delivery was not compelling to customers. “It was still more convenient to walk to the store yourself,” he said.

UrbanFetch's fast delivery is possible because its goods are physically close to its customers in a densely packed city.  In other places, online customers must be a bit more patient, as Son of Kozmo is not in sight.

Randall Stross is an author based in Silicon Valley and a professor of business at San Jose State University. E-mail: stross@nytimes.com.

A version of this article appeared in print on November 11, 2012, on page BU3 of the New York edition with the headline: A Race Against the Clock, Again, in Package Delivery.

Hurricane Sandy Reveals a Life Unplugged

Hurricane Sandy Reveals a Life Unplugged

Louie Chin

BLANK screens. Cellphones on the fritz. Wii games sitting dormant in darkened rec rooms. For a swath of teenagers and preteens on the East Coast, the power failures that followed Hurricane Sandy last month represented the first time in their young lives that they were totally off the grid, without the ability to text, play Minecraft, video-chat, check Facebook, or send updates to Twitter.

Marjorie Ingall with her children Maxine, center, and Josie.

If they wanted to talk to a friend, they had to do it in person. If their first post-storm instincts were to check a weather app, they resigned themselves to battery-run radios.

As the full scope of the storm's damage became obvious, it was clear these inconveniences were hardly grave. And because most children, and adults, eventually found some kind of connection via an unaffected neighbor (or Starbucks), the withdrawal was often more of a tech diet than a total fast.

But the storm provided a rare glimpse of a life lived offline. It drove some children crazy, while others managed to embrace the experience of a digital slowdown. It also produced some unexpected ammunition for parents already eager to curb the digital obsessions of their children.

Early this year, when Michelle Obama revealed rather draconian rules about technology for her daughters (no TV, cellphones or computers during the week except for homework), Pam Abel Davis of South Orange, N.J., used the news to threaten her tech-addled children with Obama-esque regulations. “My son in first grade signed a pledge for ‘TV turnoff' during the week to win a gold medal,” said Ms. Davis, a senior program officer at the Robin Hood Foundation. “But it was too much. He said, ‘Mom, let's just go for the silver.' ”

The storm hit Ms. Davis's neighborhood hard but spared her home, which became a charging station for friends of her daughter, Lucy Reynal, 13. Then last Sunday, electricity was shut off while fallen trees were cleared from the road, and within minutes the house emptied out, no longer useful to the teenage power vultures.

“Lucy almost had a heart attack when the Wi-Fi went down, until she saw pictures of the devastation all around us,” Ms. Davis said. “I had just bought a hand-cranked phone charger, thinking it would be a kitschy Hanukkah gift. We were winding it ferociously, sweating and running out of breath.”

Hegemony over the car adapter that provided precious power resembled a scene from “Lord of the Flies,” according to Gail Horwood of Scarsdale, N.Y., an executive at a consumer health care company. Bridget, 15, and Lila, 11, unearthed every ancient defunct flip phone in the family's past and tried to arrange sleepovers where they could recharge. There was a throwback moment: Lila had to study for a test of state capitals, so as the lights were flickering just before the blackout, she found a childhood jigsaw puzzle of the United States. But any resourceful return to old-school methods were not expected to last.

“Not a chance,” Ms. Horwood said. “It's a digital world, and they live in it.”

The Zanders of South Salem, N.Y., experienced a blackout last year, “so we're getting good at the 1800s in our house,” said Lauren Handel Zander, who runs an executive life-coaching company. Her three children “live for Mommy's iPad,” she said, likening the first days of the blackout to rehab. “It's like coming off drugs,” she said. “There's a 48-hour withdrawal until they're not asking about the TV every other minute.”

The Zander children did enjoy the unusual undivided attention of a working mom. “Mommy got parked,” Ms. Zander said ruefully. “I'm not as ‘on' if my kid is attached to one of those devices. I played Clue. I haven't played Clue in a very long time. We got to hang out more, which was an entire family adjustment, but it's a good problem to have.”

Among the parents who spoke with pride about newfound family time when their children were forced offline, there were honest admissions about the joy-kill of too much bonding. One 10-year-old boy in Lower Manhattan sweetly told his mother, “This gives us a chance to talk.” After three hours of “and that's why they need to ditch Sanchez and make Tebow the starter,” she was silently pleading for someone to turn the power on.

“For the first three days, I was full of maternal pride,” said Marjorie Ingall, a writer in the East Village. “'Look at my children: reading by candlelight, cutting out paper dolls, engaged in such brilliant imaginative play. We are so ‘Little House on the Prairie.' Then Day 3 hit and the charm of screenless togetherness wore off. I was genuinely concerned that we were all going to kill each other.”

A version of this article appeared in print on November 11, 2012, on page ST1 of the New York edition with the headline: A Life Unplugged.

Disruptions: Casting a Ballot by Smartphone

Last Tuesday, millions of Americans stood in long lines to cast their votes. While they waited, sometimes for several hours, many used their smartphones to pass the time.

Some read articles about the election. Others updated their Twitter or Instagram feeds with pictures of the lines at the polls. And some took care of more private tasks, like sharing health information with their doctors, reading and editing confidential work documents, or paying bills and transferring money using banking applications.

Once in the voting booth, they slipped their phones into their pockets and purses and, in many cases, picked up a pen and a piece of paper to cast their ballot.

So at a time when we can see video shot by a robot on Mars, when there are cars that can drive themselves, and when we can deposit checks on our smartphones without going to a bank, why do most people still have to go to a polling place to vote?

That's because, security experts say, letting p eople vote through their phones or computers could have disastrous consequences.

“I think it's a terrible idea,” said Barbara Simons, a former I.B.M. researcher and co-author of the book “Broken Ballots: Will Your Vote Count?”

Ms. Simons then ran through a list of calamitous events that could occur if we voted by Internet. Viruses could be used to take over voters' phones; rogue countries like Iran could commandeer computers and change results without our knowledge; government insiders could write software that decides who wins; denial-of-service attacks could take down the Internet on Election Day.

“It's a national security issue,” Ms. Simons said. “We really don't want our enemies to be able to determine our government for us - or even our friends for that matter.”

Of course, many of those concerns make sense. None of us want some evil autocrat picking the next president.

But other countries allow citizens to vote via the Inter net, or are experimenting with the idea. In 2005, Estonia started testing an online voting system and has since registered more than a million voters who now cast their ballots online. Italy plans to test an online voting system this year.

Not the United States, the land of the free and the home of the smartphone.

Ronald L. Rivest, a computer scientist at the Massachusetts Institute of Technology, said that for now, the best technology out there is the one we've been using.

“Winston Churchill had a famous saying that democracy is the worst form of government, except for all those other forms that have been tried before,” Mr. Rivest said. “You can apply the same statement to paper ballots, which are the worst form of voting, but better than all the others that have been tried before.”

Mr. Rivest, who is the R in the name of the RSA encryption system, which is used by government institutions and banks, said that if things went wrong on Election Day, chaos could ensue, because doubts about the results would rattle the foundations of our democracy.

“One of the main goals of the election is to produce credible evidence to the loser that he's really lost,” he said. “When you have complicated technology, you really do have to worry about election fraud.”

So what's the solution? Ms. Simons and Mr. Rivest both seemed certain that the best alternative was to stick with a technology that's a couple of thousand years old. “Paper,” they both said, as if reading from the same script. “Paper ballots.”

Voting by mail, which some cite as an option, lets people avoid the lines, but it is not so easy on the vote counters. In states where this is allowed, envelopes have to be opened and ballots sorted into precincts. Then the signature needs to be matched with that on the voter registration card. None of this is terribly efficient.

So in 10, 20 or 100 years, when our cars have been replaced wi th self-flying spaceships, robots take our children to school, and our smartphones are chips in our heads, will we still be using a pen and paper to choose our president? I sure hope not.

After Hurricane Sandy disabled power and transportation for many in New Jersey, the state announced that some people would be allowed to vote by e-mail. The entire operation was pulled together in three days. Although there were problems, the system worked for most.

Digital voting could drive more Americans to the polls. According to a report released by the Census Bureau this year, nearly 50 million Americans didn't vote in the 2008 election. Millions of people said this was because they were out of town, had transportation problems or were too busy to get to the polls. Internet voting could let millions more people take part.

There are, as the security experts point out, a litany of issues to confront before this happens, but it's not impossible.

Alexander Keyssar, a professor of history and social policy at Harvard and author of the book “The Right to Vote,” added one more issue to the list: voter coercion, in which your boss or someone else bullies you into picking a candidate, perhaps right in front of them. But Mr. Keyssar said people should eventually have the option to vote via the Web.

“I think it's something that the government should be looking to develop as a down-the-road option,” he said, adding that in Brazil, a government group called the Federal Election Tribunal has the task of developing all-digital voting technologies. “We could have a similar tribunal here,” he said.

In his acceptance speech, President Obama acknowledged the problems of those who had to wait in long lines to vote, saying, “By the way, we have to fix that.”

There are more than twice as many mobile phones in the United States as there are people who voted during this last election. As one option to “fix that,” I'd vote for an app that allows me to cast my ballot from the privacy of my own home, rather than waiting in line to mark a piece of paper with a pen.

E-mail: bilton@nytimes.com



A Scene From Cuban Sugarcane Fields Will Endure on Columbus Avenue

For more than four decades, the yoked oxen have lumbered toward Columbus Avenue through the towering grasslands along West 71st Street, pulling a cart piled high with sugarcane. A young guajiro has stood nearby - momentarily at rest from his toils - gazing not into space but into his own future.

Nine months ago, the future looked dark.

Detail of the mural.David W. Dunlap/The New York Times Detail of the mural.

That guajiro, that peasant farmer shown on the high relief mural outside the former Victor's Cafe at 240 Columbus Avenue is (or was) Victor del Corral, of Guanabacoa, Cuba. In 1957, Mr. del Corral immigrated to the United States. Six year s later, he opened Victor's Cafe. Craig Claiborne told readers of “The New York Times Guide to Dining Out in New York” in the late '60s: “Anyone with a passion for Cuban food would look hard in this city to find a more auspicious source than Victor's.”

Victor's was a neighborhood institution, where Cuban expatriates and Lincoln Center concertgoers could feast on seafood stew, white bean soup and roast pig. In 1971, Mr. del Corral commissioned a relief mural, in plaster and marble dust, from the sculptor Arturo Martín Garcia.

“Victor's vision was to remind Cuban exiles living in New York that one must work hard to make it in life, but at the same time to never forget one's roots,” said his granddaughter Monica Zaldivar, who now runs the cafe. It has been at 236 West 52nd Street since 1980.

Subsequent tenants of the Columbus Avenue space preserved the mural. But when Greg Hunt and his partners came along this year wi th plans to reopen the spot as Cafe Tallulah, they made it plain that - in their minds, at least - the artwork was doomed.

“The location has been an eyesore for years and we're investing close to $2 million to renovate it and make it wonderful again,” Mr. Hunt told The Times in February. “I don't want to open with two decrepit, sappy cows.”

Preservationists looked at the beasts differently; and not just because it was obvious at a quick glance that they were not cows.

Manuel R. Castedo, president of the nonprofit Cuban Cultural Center of New York, said, “If the mural is, explicitly, an invaluable imprint of Cubans in the great metropolis, on a larger scale it is a reminder of all other immigrant communities who have prospered in New York City and made it their home, including the artist himself.”

Detail of the mural.David W. Dunlap/The New York Times Detail of the mural.

Mr. Martín was graduated in 1949 from the prestigious Escuela Nacional de Bellas Artes San Alejandro, in Marianao, a suburb of Havana. He died in 1985. If his work is not the equal, say, of Augustus Saint-Gaudens, it still has an undeniable vitality. And it certainly captures the spirit of the Upper West Side 40 years ago.

“The work is emblematic of a notable moment in this neighborhood's larger history,” said Arlene Simon, president of Landmark West preservation group, which testified against Mr. Hunt's plans at a hearing of the Landmarks Preservation Commission on Feb. 21.

The matter was before the commission because 240 Columbus Avenue is in the Upper West Side-Central Park West Historic District. A facade alteration like the one Mr. Hunt proposed is subject to t he commission's approval. It was clear at the hearing that some commission members believed a case could be made for requiring Mr. Hunt to keep the mural in place as a record of Victor's.

“This came up as one of the preeminent businesses that helped to save the Upper West Side,” one of the commission members, Michael Devonshire, said at the hearing. He added, “I think that this mural is representative of that resurgence.”

Whether Mr. Hunt would have prevailed or not at the commission became a moot point when Cafe Tallulah reappeared in March to say it was keeping the mural. Robert B. Tierney, the landmarks chairman of the landmarks commission, told Mr. Hunt and his partners: “It's very important to save the mural, and I'm glad the whole process has produced this and that you've chosen to go in that direction.”

On its Facebook page in June, Cafe Tallulah said about the old mural: “Although we weren't crazy about it at first, over time it grew o n us. We gradually came to the realization (especially over the last few days) that it is unique, quirky and fun.”

Recently, the mural has been transformed from dull brown to dazzling white by a primer coat that sharpens every point on each sugarcane stalk and transforms the grass strands from a muddle to a biomorphic fantasy. (The final color will be off-white.)

“It really is wonderful,” said Ms. Zaldiva, Victor del Corral's granddaughter. “I live in the area, a block away, and I was delighted to see it was restored.”

When Ms. Simon of Landmark West learned that Cafe Tallulah would open Dec. 1, she said, “I'm going to be 76 that day, so I definitely have to go celebrate.” After an instant's happy reflection, she added, “There may be a God after all.”